earth 2.jpg
no.png

Steve Roberts


SCROLL DOWN

Steve Roberts


 

ABOUT ME

Dynamic and multitalented account manager who utilizes a consultative approach for a noteworthy client experience.

Exceptional collaborative and interpersonal skills; team player with well developed written and verbal communication abilities. Talented at building and maintaining “win-win” partnerships while working within budget requirements.

 
earth 2.jpg

AT&T


Client Solutions Executive

SCROLL DOWN

AT&T


Client Solutions Executive

FEB 2013 - PRESENT | ATLANTA, GA // SF, CA

• Responsible for managing and growing a 65-account $3.2 million dollar mid-market business portfolio as an outside seller

• Oversees all account aspects: billing, contracting, project management, sales, retention, service management

• Builds strategic, consultative relationships across lines of business with C-levels, decision makers and key influencers

• Generates consistently high customer satisfactory marks, resulting in revenue generating business

• Ensures highly efficient turnarounds with both internal and external requests

• Brings forth new ways to analytically track content, improving the client-seller relationship

• Ranked #1 in the Business Sales Leadership Development Program


I’d like to compliment one of your employees, for the excellent service he provided. Mr. Steve Roberts worked with me to optimize a recurring high Data/Voice cost usage by our company.

I have always been pleased with the service I receive from Steve, since I started working with him. Mr. Steve Roberts’s professionalism and ability to get to the bottom of the situation quickly exceeded my expectations.

Such a commitment to great customer service is to be commended. You can be sure that I will continue to do business with AT&T.
— SKY HOLDING COMPANY | KARIM KONE , VP INFORMATION TECHNOLOGY
no.png

Neuro


 

Territory Marketing Manager

SCROLL DOWN

Neuro


 

Territory Marketing Manager

MAY 2011 - DEC 2012 | SF, CA

• Designed marketing plans, grassroots activations and events to increase brand awareness and drive sales

• Organized more than 150 retail samplings which resulted in a 10% increase in Neuro’s Bay Area market share

• Supported Neuro’s regional sales team through targeted samplings, accurate reporting and detailed analysis of events

• Oversaw a team of 10+ ambassadors and was responsible for hiring and training new employees

• Developed administrative processes that reduced redundancy, improved accuracy and increased efficiency

• Built and retained excellent relationships with accounts such as Lucky Supermarkets, Fry’s Electronics and Walgreens to increase

product sampling events